Contacting Support

We are working feverishly to grow and develop our platform, but as a startup, this means that we are currently constrained in our ability to support users. As a result, it may take us a while to respond, but would love to get questions and requests for support and feedback. While we have a very long list of fixes and additional features that are planned for the platform, we would love to get user feature requests as well.

Here are some ways in which you can contact us.

Via our Support Portal

You can access our support portal here: UNPRESS Customer Support

There are request forms on this portal to:

Request Technical Support
Report a Bug
Request a Feature
Other Questions - Choose this option if you have a request related to:
- General Account Inquiries
- Specific Account Inquiries
  - Account bans/suspensions
  - Account information change
  - Account Security
  - Account Deletion
- Reporting of:
  - Inappropriate content
  - Underage users
  - Violations of Editorial or Community Standards (which can also be done from within the app or website.)
- Privacy-related inquiries - Before submitting a request related to privacy, please ensure you have read our Privacy Policy, which lays out what data we use/collect.
- Data portability requests

This portal also includes legal request forms for:

Report Trademark Infringement
Report Copyright Infringement
If you feel your content has been inappropriately flagged as infringing, you can use our Counter Notification Form
For users in the EU who, in accordance with Article 17 of the European Copyright Directive, would like to authorize us to use your content, you can use our Authorization to use content on Unpress in the EU

Via the Support Widget on this page

Click on the icon at the bottom right of the page that looks like this:

Via Email

You can email us at support@unpress.com