We are working feverishly to grow and develop our platform, but as a startup, this means that we are currently constrained in our ability to support users. As a result, it may take us a while to respond, but would love to get questions and requests for support and feedback. While we have a very long list of fixes and additional features that are planned for the platform, we would love to get user feature requests as well.
Here are some ways in which you can contact us:
Via our Support Portal
You can access our support portal here: UNPRESS Customer Support
There are request forms on this portal to:
Request Technical Support
Report a Bug
Request a Feature
Our General Feedback Form can be accessed at: Share your Feedback and can be used for the following requests:
General Account Inquiries
Specific Account Inquiries
Account bans/suspensions
Account information change
Account security
Account deletion
Reporting of:
Inappropriate content
Underage users
Violations of Editorial or Community Standards (which can also be done from within the app or website.)
Privacy related inquiries - Before submitting a request related to privacy, please ensure you have read our /wiki/spaces/NEWS/pages/1551499284 which lays out what data we use/collect.
Data portability requests
We have additional forms which can be accessed below:
If you feel your content has been inappropriately flagged as infringing, you can use our Counter Notification Form
For users in the EU who, in accordance with Article 17 of the European Copyright Directive, would like to authorize us to use your content, you can use our Authorization to use content on Unpress in the EU
Via the Support Widget on this page
Click on the icon at the bottom right of the page that looks like this:
Via Email
You can email us at support@unpress.com